The protection industry is full of insight, experience and strong opinions. IPTF Industry Conversations brings those voices together. Through a series of filmed discussions and written reflections, we invite subject matter experts from across the market to explore topical issues, challenge thinking and share their perspectives. By opening up these conversations, the series aims to surface both the opportunities and the obstacles facing the industry and, where possible, help move the discussion toward practical solutions.
Episode 2 - More Than a Policy: The Value of Value Added Services
Value added services in Income Protection are no longer a nice-to-have, they’re a core part of the proposition. In Episode 2 of IPTF Industry Conversations, host Vicky is joined by a panel of industry leaders to explore the real value of Value Added Services within Income Protection policies, from virtual GP access and mental health support to second medical opinions and vocational rehabilitation.
The discussion includes real stories of Value Added Services changing and saving lives, alongside practical insights from across distribution, reinsurance and advice. Listen now!
Prefer to read? Check out our written summary to learn more
Episode 1 - Misrepresentation: Understanding the Rise and Resetting the Narrative
Misrepresentation remains one of the most important and misunderstood issues in protection insurance. In the first IPTF Industry Conversation, Phil Deacon is joined by a panel of experts from across the insurance, reinsurance and advice sectors to discuss:
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Why misrepresentation happens
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The impact on customers, advisers and insurers
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How better education and processes can reduce it
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What really happens at claim stage
